Cooper Consulting, LLC Terms of Use

Effective: February 1, 2022

Cooper Consulting, LLC operates an ecommerce service and related services through cooperchemicals.com, mobile applications, and related sites accessible to mobile devices, tablets, and other connected devices (collectively, the “Cooper Consulting, LLC Service” or “Service”). As used in this policy, “Cooper Consulting, LLC” refers to Cooper Consulting, LLC, Inc. and its subsidiaries. We may refer to Cooper Consulting, LLC as “we”, “us”, or “our”. We may refer to you as “customer”, “you”, or “your”.

THE SERVICE IS OFFERED TO YOU SUBJECT TO YOUR ACCEPTANCE OF THESE COOPER CONSULTING, LLC TERMS OF USE. PLEASE READ THE FOLLOWING COOPER CONSULTING, LLC TERMS OF USE CAREFULLY. BY CLICKING “I ACCEPT”, BY SELECTING “PLACE ORDER,” OR BY ACCESSING OR USING THE SERVICE IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE COOPER CONSULTING, LLC TERMS. IF YOU ARE NOT ELIGIBLE, OR AT ANY TIME, DO NOT AGREE TO THE COOPER CONSULTING, LLC TERMS, YOU MAY NOT USE THE SERVICE.

Privacy Policy

Please read our privacy policy carefully for information relating to our collection, use, storage and disclosure of your information. The Cooper Consulting, LLC privacy policy is incorporated into and is subject to this Cooper Consulting, LLC Terms.

Additional Terms

Your use of the Service is subject to any additional terms, rules, or guidelines applicable to the Service or certain features of the Service that we may post and you may accept (the “Additional Terms”). All such Additional Terms are hereby incorporated by reference into, and made a part of, this Terms of Use. The Additional Terms include, but are not limited to:

  • Cooper Consulting, LLC Privacy Policy
  • Cooper Consulting, LLC Return and Refund Policy
  • Cooper Consulting, LLC Accessibility Statement

PLEASE BE AWARE THAT THESE COOPER CONSULTING, LLC TERMS CONTAIN PROVISIONS GOVERNING HOW CLAIMS THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS.

Cooper Consulting, LLC Service Overview

We collect information from you about your household’s product preferences (in accordance with the Cooper Consulting, LLC Privacy Policy) and use it to create a personalized and customizable schedule of shipments based on our estimates of the quantity of products your household likely needs and how frequently they should be replenished (the “Delivery Service”).

You may modify the products in and shipment dates of your Delivery Service at any time. Visit your Account Settings page to see and change the then-current shipment date.

You may also cancel automatic payments (and corresponding automatic shipments) from the Account Settings page. Doing so will also cancel your Cooper Consulting, LLC Subscription. You do not need a Cooper Consulting, LLC Subscription to purchase products from us.

We use third party carriers to ship items that you purchase, and as a result, the risk of loss and title for such items pass to you upon our delivery to the carrier.

Eligibility

You must be at least 18 years of age to use the Service. By agreeing to these Cooper Consulting, LLC Terms or by using the Service, you represent and warrant to us: (i) that you are at least 18 years of age; (ii) that you have not previously been suspended or removed from the Service; and (iii) that your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Cooper Consulting, LLC Terms and that you agree to be bound by them on behalf of that organization.

Accounts and Registration

You may be required to be logged into your account and have a valid payment method associated with it. You may visit your Account Settings to manage your payment information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. You agree that the information you provide to us is and will be accurate, complete and up-to-date at all times. If you provide any information that is inaccurate, incomplete or not up-to-date, or if we determine in our sole discretion that such information may be inaccurate, incomplete or not up-to-date, we have the right to suspend or terminate your account and refuse you any and all current or future use of Service. You may not register for more than one account or register for an account on behalf of an individual other than yourself. If you have reason to believe that your account is no longer secure, immediately notify us at [email protected]

Payment, Credit Card Billing, Automatic Renewal, and Recurring Charges

Fees to access the service. We charge fees for the Delivery Service that may vary based on the type, quantity and frequency of items in your Delivery Service. Cooper Consulting, LLC may change any fees associated with the Service, including the Delivery Service, and the Cooper Consulting, LLC Subscription on a going forward basis at any time by providing notice by email or other communications. All amounts charged are in U.S. Dollars. You must provide us with a valid credit card (Visa, MasterCard, or any other issuer accepted by us) or PayPal account (“Payment Provider”). We will charge the Payment Provider you specify in your Account Setting. By providing your Payment Provider information, you authorize us or our third party payment processors to charge: (i) all fees associated with the Delivery Service and Subscription Service, including, without limitation, all applicable taxes, product costs and shipping fees, to such Payment Provider prior to shipment and on a per-delivery basis. If you pay any applicable fees with a credit card, we may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase. If we do not receive payment from your Payment Provider, you must pay all amounts due upon demand and we may suspend your access to the Service until such amounts are paid. All sales are final and, except as provided in our refund policy, we will not issue refunds or accept returns.

Minimums. Your order must meet a certain dollar value of purchased products to be eligible for free shipping. To balance our commitment to sustainability while offering the best customer experience, 

Automatic Renewal of Cooper Consulting, LLC Subscription (if applicable). Your Delivery Service will remain an automatic-renewal Cooper Consulting, LLC Subscription until you cancel automatic shipments. You hereby authorize us to charge your Payment Provider now, and again at the beginning of any subsequent subscription period. Upon renewal of your subscription, if Cooper Consulting, LLC does not receive payment from your Payment Provider, (i) you agree to pay all amounts due on your account upon demand, and/or (ii) you agree that Cooper Consulting, LLC may either terminate or suspend the Subscription Services and continue to attempt to charge your Payment Provider until payment is received (upon receipt of payment, your account will be activated and for purposes of automatic renewal, your new subscription commitment period will begin as of the day payment was received). We will send you reminders of your upcoming subscription shipment a week before the ship date specified in your Account Settings and then the day before it.

Cancelling and Modifying Cooper Consulting, LLC Subscription (if applicable). You may cancel or modify your Cooper Consulting, LLC Subscription in a few ways. If you cancel your Cooper Consulting, LLC Subscription, you can continue to order products on an as-needed basis.

  • To pause your Cooper Consulting, LLC Subscription, log into your account prior to 9:00 p.m. CST on the day before the ship date specified in your Account Settings for your then-current order.
  • To remove or add products to your Cooper Consulting, LLC Subscription, log into your account prior to 9:00 p.m. CST on the day before the ship date specified in your Account Settings for your then-current order, go to “Your Cart”, and make changes.

Third Party Providers. We use and reserve the right to continue using third party payment providers (“Payment Processors”). Your electronic payment of fees through any Payment Processors is also governed by the Payment Processors’ terms of service and privacy policy. Currently, we use Stripe, Inc. (“Stripe”) and PayPal, Inc. (“PayPal”) as our Payment Processors for payment services (e.g., card acceptance and related services), but may add others from time to time. By making payments via the Service, you agree to be bound by Stripe’s US Terms of Service available at https://stripe.com/us/terms and Privacy Policy available at https://stripe.com/us/privacy , PayPal’s User Agreement available at https://www.paypal.com/us/webapps/mpp/ua/useragreement-full and Privacy Policy available at https://www.paypal.com/us/webapps/mpp/ua/privacy-full , as applicable. You hereby consent to provide and authorize Cooper Consulting, LLC and the Payment Processors to share any information and payment instructions you provide to the extent required to complete the payment transactions in accordance with the Cooper Consulting, LLC Terms, including personal, financial, credit card payment, and transaction information.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We further reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by Cooper Consulting, LLC upon our delivery of the products that you have ordered. We may require additional verifications or information before accepting any order.

Order Changes and Cancellations

You may cancel orders provided that we have not begun to process the products in your order for shipment. You may do this by visiting your cart.

Returns and Refunds

Subject to the Cooper Consulting, LLC Return and Refund Policy, we accept returns under certain conditions. Please read the Cooper Consulting, LLC Return and Refund Policy for complete details on how to request a refund.

User Generated Content

Our Service provides an opportunity for you to post information in public areas of the Service such as your reviews and ratings of specific products or the Service (“Customer Reviews”) or other information provided to public areas of the Service (collectively, “User Generated Content”).

License Grant to Cooper Consulting, LLC and other Customers. You retain ownership of copyright and any other proprietary rights you hold in User Generated Content that you post to the Service. By posting User Generated Content, you grant Cooper Consulting, LLC a worldwide, non-exclusive, royalty-free, transferable right and license (with the right to sublicense) to host, store, transfer, display, perform, reproduce, modify, create derivative works of, and distribute your User Generated Content, in whole or in part, in any media formats and through any media channels (now known or hereafter developed). Any such use of your User Generated Content by Cooper Consulting, LLC may be without any compensation paid to you. By posting and sharing User Generated Content on the Service, you hereby grant each user of the Service a worldwide, non-exclusive license to access and use your User Generated Content in connection with the Service.

User Generated Content Representations and Warranties. You are solely responsible for your User Generated Content and the consequences of posting or publishing User Generated Content. By posting and publishing User Generated Content, you affirm, represent, and warrant that:

  • You are the creator and owner of, or have the necessary licenses, rights, consents, and permissions to use and to authorize Cooper Consulting, LLC and users of the Service to use and distribute, your User Generated Content as necessary to exercise the licenses granted by you in these Cooper Consulting, LLC Terms.
  • Your User Generated Content, and the use of it, does not and will not: (i) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right or any other intellectual property or proprietary right; or (ii) slander, defame, libel, or violate the right of privacy, publicity or other property rights of any other person.

User Generated Content Disclaimer. Customer Reviews are the author’s opinion. They are not our opinion; we have not verified them or approved them. We are not obligated to edit, investigate, or control User Generated Content that you and other users post or publish, and we will not be in any way responsible or liable for User Generated Content. However, we may at any time, and without prior notice, remove any User Generated Content that in our sole judgment violates these Cooper Consulting, LLC Terms or is otherwise objectionable. You understand that when using the Service you will be exposed to User Generated Content from a variety of sources and acknowledge that User Generated Content may be inaccurate, offensive, indecent or objectionable. You may request removal of a review that you believe violates this Agreement by contacting the Support team at [email protected]; but we are not obligated to honor your request.

 

Proprietary Rights of Cooper Consulting, LLC

The visual interfaces, graphics, design, compilation, information, computer code (including source code or object code), products, software, services, and all other elements of the Service provided by Cooper Consulting, LLC (the “Materials”) are protected by all relevant intellectual property and proprietary rights and applicable laws. Except for any User Generated Content, all Materials contained in the Service are the property of Cooper Consulting, LLC or our third-party licensors. Subject to these Cooper Consulting, LLC Terms, we grant you a limited license to reproduce portions of the Materials for the sole purpose of using the Service for your personal or internal business purposes. Except for this limited license, nothing herein shall be interpreted to grant you any right or license under any intellectual property rights of Cooper Consulting, LLC or any of its affiliates or partners.

  • Trademarks. In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through our Service are trademarks or trade dress of Cooper Consulting, LLC in the United States and other countries. You may not use our trademarks or trade dress in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers or members of the public, or in any manner that disparages or discredits Cooper Consulting, LLC. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Service are the properties of their respective owners who may or may not be affiliated with, connected to, or sponsored by Cooper Consulting, LLC, and may not be copied, imitated or used, in whole or in part, without the permission of the applicable trademark holder.
  • Copyrights. All content included in or made available through the Service or the Service or on product labels or packaging, such as text, graphics, designs, logos, button icons, images, audio clips, digital downloads, data compilations, look and feel of the Service, and software (“Service Content”) is the property of Cooper Consulting, LLC or its content suppliers and is protected by United States and international copyright laws. Except for any User Generated Content, all Service Content contained in the Service or on the Service is the property of Cooper Consulting, LLC or our third-party licensors. The compilation of all content included in or made available through the Service is our exclusive property. Subject to these Cooper Consulting, LLC Terms, Cooper Consulting, LLC grants you a limited license to reproduce portions of the Service Content for the sole purpose of using the Service for your personal or internal business purposes. Except for this limited license, nothing herein shall be interpreted to grant you any right or license under any intellectual property rights of Cooper Consulting, LLC or any of its affiliates or partners.
  • Patents. The listed products and/or the use of the listed products in a method may be covered by one or more U.S. and/or foreign patents, as set forth below. 

 

Digital Millennium Copyright Act

It is Cooper Consulting, LLC’s policy to terminate membership privileges of any user who repeatedly engages in copyright infringement upon prompt notification to us by the copyright owner or the copyright owner’s legal agent.

If you are a copyright owner or an agent thereof, and believe that any content on the Service infringes your copyrights, you may contact our Designated Agent at the following address:

Cooper Consulting, LLC
107172 S 4725 Rd
Muldrow, OK 74948
E-mail: [email protected] 

Your notice must include:

  • your physical or electronic signature;
  • identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  • identification of the material that is claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit us to locate the material;
  • a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • a statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

If the content you submitted to the Service is removed and you wish to contest such removal, you may contact our Designated Agent (indicated above). Your written notice must include

  • your physical or electronic signature
  • identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled
  • a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled
  • your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Cooper Consulting, LLC may be found, and that you will accept service of process from the person who provided notification.

 

Prohibited Conduct

You will not engage in the following behaviors.

  • Use the Service for any illegal purpose, or in violation of any local, state, national, or international law
  • Violate, or encourage others to violate, the rights of third parties, including by infringing or misappropriating third party intellectual property rights
  • Use the Service for any commercial purpose, or for any purpose that is fraudulent or otherwise tortious or unlawful.
  • Post, upload, or distribute any content that is unlawful, defamatory, libelous, inaccurate or that a reasonable person could deem to be objectionable, profane, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate
  • Interfere with security-related features of the Service, including by: (i) disabling or circumventing features that prevent or limit use or copying of any content; or (ii) reverse engineering or otherwise attempting to discover the source code of the Service or any part thereof except to the extent that such activity is expressly permitted by applicable law
  • Make available any virus, adware, spyware, worm, Trojan horse, Easter egg, time bomb, spyware, malicious code, or other computer code, file or program that is or is potentially harmful or invasive or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software, or equipment
  • Make unsolicited offers or advertisements to other users of the Service
  • Attempt to collect, personal information about users or third parties without their consent
  • Perform any fraudulent activity including impersonating any person or entity (including Cooper Consulting, LLC or any of our brands), claiming false affiliations (including affiliations with Cooper Consulting, LLC or any of our partners), accessing the Service accounts of others without permission, or falsifying your age or date of birth
  • Sell or otherwise transfer your account or content associated with your account
  • Use the Service or any of Cooper Consulting, LLC’s names, logos, or brands without our written consent, including, but not limited to (i) send any unsolicited or unauthorized content, including advertising, promotional materials, email, junk mail, spam, or other form of solicitation; or (ii) use any meta tags or other hidden text or metadata utilizing a Cooper Consulting, LLC trademark, logo, URL, or product name without our written consent
  • Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather any material, or reproduce or circumvent the navigational structure or presentation of the Service, without our express prior written consent
  • Frame or mirror any portion of the Service, or otherwise incorporate any portion of the Service into any product or service, unless you obtain our express prior written consent to do so
  • Attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in these Cooper Consulting, LLC Terms, or attempt, permit, encourage, assist, or allow any other violation of these Cooper Consulting, LLC Terms of Use, our Refund Policy, our Referral Policy, or other applicable policies.

Third Party Services and Linked Websites

We may, now or in the future, provide tools through the Service that enable you to export information from the Service to third party services, including through features that allow you to link your account on Cooper Consulting, LLC with an account on the third party service, such as Twitter or Facebook or through our implementation of third party buttons (such as “like” or “share” buttons). By using these tools, you agree that we may transfer such information to the applicable third party service. Such third party services are not under our control, and we are not responsible for their use of your exported information. The Service may also contain links to third-party websites. Such linked websites are not under our control, and we are not responsible for their content.

Termination of Use; Discontinuation and Modification of the Service

These Cooper Consulting, LLC Terms are effective on the date when you accept them (as described in the preamble above) and remain in full force and effect while you use any portion of the Service and for so long as you have an account on the Service, unless terminated earlier in accordance with these Cooper Consulting, LLC Terms. If you violate these Cooper Consulting, LLC Terms, your permission to use the Service will automatically terminate. Additionally, we, in our sole discretion, may terminate your account on the Service or suspend or terminate your access to the Service at any time, with or without notice. If we terminate your access to the Service, we may, in our sole discretion, either fulfill any orders for which you have already paid or refund you the relevant amounts paid. We also reserve the right to modify the Service at any time without notice to you. We will have no liability whatsoever on account of any change to the Service and other than as specified in this paragraph, we will have no liability as a result of any suspension or termination of your access to or use of the Service. You may terminate your account at any time by contacting customer service at [email protected]. If you terminate your account, you will remain obligated to pay all outstanding fees, if any, relating to your use of the Service incurred prior to termination.

Electronic Communications; SMS and Text Messaging

The Service allows you to receive electronic communications (including possible SMS/MMS mobile messages, email notifications, and/or telephone communication) intended to provide you with information about the Service, orders, offers, products and/or services. We may use electronic means to communicate with you on our digital properties and mobile applications when you visit the Service, send us e-mails, or whether we post notices on the Service or communicate with you via e-mail.

  • You (1) consent to receive communications from Cooper Consulting, LLC in an electronic form; (2) agree that these communications will be subject to these Cooper Consulting, LLC Terms of Use, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Arbitration Agreement” section below; and (3) accept that all terms and conditions, agreements, notices, disclosures, and other communications that Cooper Consulting, LLC provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.
  • By signing up for our Service, you expressly provide prior written consent to receive recurring advertising and telemarketing text messages using any technology, including without limitation, automatic telephone dialing systems, at the mobile number used when signing up. You also agree we may send you such text messages using any such technology to remind you about upcoming orders and for other customer support, account or Service-related purposes. Your consent does not suggest or imply that any text messages are in fact sent using an automatic telephone dialing system.
  • Message frequency will vary. The number of text messages that you receive will vary depending on a number of factors, including your order frequency and applicable Cooper Consulting programs.
  • Message and data rates may apply. We do not charge a fee for our text message programs and assume no responsibility for charges by your carrier that you may incur when you sign up to receive text messages from us.
  • No liability for delayed or undelivered messages. Messages may not be delivered to you due to a variety of circumstances or conditions. Neither Cooper Consulting LLC nor any carrier is responsible for any delayed or undelivered messages.
  • You may opt out of a text message program at any time by texting STOP to the number from which the text messages are being sent. Your opt-out request may generate either a confirmation text or a texted request to clarify the text message program to which it applies. To complete your opt-out, please provide the requested clarification. You may receive a final confirmation message to confirm that you will no longer receive text messages unless you opt back in. You acknowledge that our program platforms may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Cooper Consulting, LLC and its service providers will have no liability for failing to honor such requests.
  • To request more information, text HELP to the number from which text messages are being sent. You may also receive help by contacting us at: [email protected].
  • Please notify us immediately if you change your mobile phone number to avoid sending notifications to the wrong number. To notify us of any change contact Cooper Consulting, LLC at [email protected].

Changes to these Cooper Consulting, LLC Terms

We reserve the right, at our discretion, to change the Cooper Consulting, LLC Terms on a going forward basis at any time. When changes are made, we will make a new copy of these Terms available on the Service and will update the “Last Updated” date at the top of these Terms. In the event that a change to these Terms materially modifies your rights or obligations and you have registered for an account with us, we will notify you via email of the new Cooper Consulting, LLC Terms. Any changes to these Terms will be effective immediately for new users and will be effective thirty (30) days after posting notice of such changes on the Service for existing users, provided that any material modifications will be effective for users who have an account with us upon the earlier of thirty (30) days after posting notice of such changes on the Service or thirty (30) days after dispatch of an email notice of such changes. We may require you to provide consent to the updated Cooper Consulting, LLC Terms in a specified manner before further use of the Service or Service is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you will stop using the Service and Service. OTHERWISE, YOUR CONTINUED USE OF THE SITE OR SERVICE CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGE(S). Please check these Terms regularly for changes.

Indemnity

You agree that you will be personally responsible for your use of the Service, and you agree to defend, indemnify and hold harmless Cooper Consulting, LLC and its officers, directors, employees, consultants, partners, licensors, affiliates, subsidiaries and agents (collectively, the “Cooper Consulting, LLC Entities”) from and against any and all claims, liabilities, damages, losses and expenses, including reasonable attorneys’ and accounting fees and costs, arising out of or in any way connected with: (i) your misuse of the Service; (ii) your violation of the Cooper Consulting, LLC Terms or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or (iv) any disputes or issues between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim. You agree that the provisions in this section will survive any termination of your account, the Cooper Consulting, LLC Terms or your access to the Service.

Disclaimer of Warranties.

Cooper Consulting, LLC cannot and does not represent or warrant that the Service or its server will be error-free, uninterrupted, free from unauthorized access (including third-party hackers or denial of service attacks), or otherwise meet your requirements.

THE SERVICE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, SERVICES, AND USER GENERATED CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE (COLLECTIVELY, THE “SITE CONTENTS”) ARE PROVIDED BY COOPER CONSULTING, LLC ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. COOPER CONSULTING, LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE, THE ACCURACY OR COMPLETENESS OF THE SITE CONTENTS, OR THAT EMAILS SENT FROM COOPER CONSULTING, LLC ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMITTED BY LAW, COOPER CONSULTING, LLC DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SERVICE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

CERTAIN PROVIDERS OF PRODUCTS MAY SEPARATELY PROVIDE LIMITED REPRESENTATIONS AND/OR WARRANTIES REGARDING THEIR PRODUCTS. THIS DISCLAIMER DOES NOT APPLY TO SUCH PRODUCT WARRANTIES.

COOPER CONSULTING, LLC DOES NOT REPRESENT OR WARRANT THAT THE  INGREDIENT AND OTHER PRODUCT INFORMATION ON OUR SERVICE IS ACCURATE OR COMPLETE SINCE THIS INFORMATION IS PROVIDED BY THE PRODUCT MANUFACTURERS OR SUPPLIERS AND ON OCCASION MANUFACTURERS MAY MODIFY THEIR PRODUCTS AND UPDATE THEIR LABELS. WE RECOMMEND THAT YOU DO NOT RELY SOLELY ON THE INFORMATION PRESENTED ON OUR SERVICE AND THAT YOU CONSULT THE PRODUCT’S LABEL OR CONTACT THE MANUFACTURER DIRECTLY IF YOU HAVE A SPECIFIC CONCERN OR QUESTION ABOUT A PRODUCT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, THE LIMITATION OR EXCLUSION OF IMPLIED WARRANTIES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY IN FULL TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.

IF FOR ANY REASON YOU ARE NOT SATISFIED WITH A PURCHASE YOU MAKE VIA THE SERVICE, PLEASE RETURN IN IN ACCORDANCE WITH OUR RETURN AND REFUND POLICY.

Limitation of Liability

IN NO EVENT WILL THE COOPER CONSULTING, LLC ENTITIES BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR ANY OTHER LEGAL THEORY, WHETHER OR NOT THE COOPER CONSULTING, LLC ENTITIES HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE. YOU ACKNOWLEDGE AND AGREE THAT THE AGGREGATE LIABILITY OF THE COOPER CONSULTING, LLC ENTITIES TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THE USE OF THE SERVICE OR ANY OTHER INTERACTIONS WITH COOPER CONSULTING, LLC IS LIMITED TO THE GREATER OF (i) THE AMOUNTS YOU HAVE PAID TO COOPER CONSULTING, LLC FOR ACCESS TO AND USE OF THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM OR (ii) $100.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN. THE FOREGOING PARAGRAPH SHALL NOT APPLY TO RESIDENTS OF NEW JERSEY. WITH RESPECT TO RESIDENTS OF NEW JERSEY, THE COOPER CONSULTING, LLC ENTITIES SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, OR ANY MATERIALS THEREIN UNLESS SUCH DAMAGES OR INJURIES ARE THE RESULT OF COOPER CONSULTING, LLC’S NEGLIGENT, FRAUDULENT OR RECKLESS ACTS OR INTENTIONAL MISCONDUCT.EACH PROVISION OF THESE THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THESE TERMS BETWEEN YOU AND COOPER CONSULTING, LLC. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND COOPER CONSULTING, LLC. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S).

IF YOU ARE DISSATISFIED WITH THE PRODUCTS DELIVERED THROUGH THE DELIVERY SERVICE, YOUR SOLE RECOURSES ARE OUR RETURN AND REFUND POLICIES, WHICH ARE SET FORTH IN ABOVE, AND ANY WARRANTY OFFERED BY THE RELEVANT MANUFACTURER.

Governing Law

These Cooper Consulting, LLC Terms and any action related to them shall be governed by the laws of the State of Oklahoma, consistent with the Federal Arbitration act, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Cooper Consulting, LLC Terms. To the extent that any lawsuit or court proceeding is permitted hereunder, you and Cooper Consulting, LLC agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Oklahoma for the purpose of litigating all such disputes.

General

The Cooper Consulting, LLC Terms, together with any other agreements expressly incorporated by reference herein, constitute the entire and exclusive understanding and agreement between you and Cooper Consulting, LLC regarding your use of and access to the Service. You may not assign or transfer these Terms or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice. The failure to require performance of any provision shall not affect our right to require performance at any time thereafter, nor shall a waiver of any breach or default of these Terms constitute a waiver of any subsequent breach or default or a waiver of the provision itself. Use of paragraph headers in these Terms is for convenience only and shall not have any impact on the interpretation of particular provisions. We will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials. In the event that any part of these Terms is held to be invalid or unenforceable, the unenforceable part shall be given effect to the greatest extent possible and the remaining parts will remain in full force and effect. Upon termination of these Terms, any provision which, by its nature or express terms should survive, will survive such termination or expiration.

Arbitration Agreement. Please read the following arbitration agreement in this Section (“Arbitration Agreement”) carefully. It requires you to arbitrate disputes with us and limits the manner in which you can seek relief from us.

You agree that any dispute or claim relating in any way to these Cooper Consulting, LLC Terms, your access to or use of the Service, any products sold or distributed through the Service, Cooper Consulting, LLC advertising, communications you receive from Cooper Consulting, LLC, or any aspect of your consumer relationship with Cooper Consulting, LLC, will be resolved by binding arbitration, rather than in court, except that (1) you and we may assert claims in small claims court if your claims qualify; and (2) you or Cooper Consulting, LLC may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall apply, without limitation, to all covered claims that arose or were asserted before the effective date of these Terms or any prior version of these Terms.

  • Arbitration Rules and Forum. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to us at the following address: 107172 S 4725 Rd Muldrow, OK 74948. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to the most current version of the Streamlined Arbitration Rules and procedures available. All other claims shall be subject to the most current version of the Comprehensive Arbitration Rules and Procedures. If the arbitrator finds that you cannot afford to pay filing, administrative, hearing and/or other fees and cannot obtain a waiver, we will pay them for you. In addition, Cooper Consulting, LLC will reimburse all such filing, administrative, hearing and/or other fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
  • Authority of Arbitrator. The arbitrator shall have exclusive authority to (a) determine the scope and enforceability of this Arbitration Agreement and (b) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and Cooper Consulting, LLC. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.
  • Waiver of Jury Trial. YOU AND COOPER CONSULTING, LLC HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Cooper Consulting, LLC are instead electing that all covered claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
  • Waiver of Class or Other Non-Individualized Relief. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a decision is issued stating that applicable law precludes enforcement of any of this subsection’s limitations as to a given claim for relief, then the claim must be severed from the arbitration and brought into the State or Federal Courts located in the State of Oklahoma. All other claims shall be arbitrated.
  • Severability. Except as provided in these Cooper Consulting, LLC Terms, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.
  • Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Cooper Consulting, LLC.
  • Modification. Notwithstanding any provision in this Agreement to the contrary, we agree that if Cooper Consulting, LLC makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing Cooper Consulting, LLC at the following address: 107172 S 4725 Rd Muldrow, OK 74948.

 

Notice

Where we require that you provide an email address, you are responsible for providing us with your most current email address. In the event that the last email address you provided to us is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by the Cooper Consulting, LLC Terms, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to Cooper Consulting, LLC at the following address: 107172 S 4725 Rd Muldrow, OK 74948. Such notice shall be deemed given when received by us by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.

Consumer Complaints

You may report complaints to the Office of the Oklahoma Attorney General – Consumer Protection 313 NE 21st Street Oklahoma City, OK 73105  by contacting them in writing or by telephone at 1-833-681-1895.

International Users

The Service is controlled and offered by Cooper Consulting, LLC from its facilities in Muldrow, OK. We make no representations that the Service is appropriate or available for use in other locations. Those who access or use our Service from other countries do so at their own volition and are responsible for compliance with local law.

Accessibility

Contact Information. If you have any questions, complaints, or claims regarding Cooper Consulting, LLC, the Service, or these Cooper Consulting, LLC Terms of Use please contact us at [email protected].

Cooper Consulting, LLC Privacy Policy

Effective Date: February 25, 2022

Cooper Consulting, LLC operates an ecommerce service and related services through cooperchemicals.com, mobile applications, and related sites accessible to mobile devices, tablets, and other connected devices (collectively, the “Cooper Consulting, LLC Service” or “Service”). As used in this policy, “Cooper Consulting, LLC” refers to Cooper Consulting, LLC, Inc. and its subsidiaries. We may refer to Cooper Consulting, LLC as “we”, “us”, or “our”. We may refer to you as “customer”, “you”, or “your”.

This privacy policy describes the information that we gather from you, how we use and disclose that information, and the ways in which you can control how we use and share it. By using our Service, you acknowledge that you have read, understood and agreed to the terms of this privacy policy.

This privacy policy is incorporated into and is subject to the Cooper Consulting, LLC Terms of Use. Please make sure that you have carefully read and understand the Cooper Consulting, LLC Terms of Use before you use our Service. Capitalized terms that are not defined in the privacy policy have the meaning given to them in the Cooper Consulting, LLC Terms of Use.

 

1) TYPE OF INFORMATION WE COLLECT

Information That You Give Us Directly

We receive and store any information you enter into the Service. You may choose not to provide certain information, but then you might not be able to use the Service or take advantage of many of our features. You provide most of this information when you interact with the Service. Some examples of this type of information are below.

  • When you create an account or login to your account, the information that we request such as your first and last name, email address, shipping address, billing address, phone number, and password.
  • When you order products on our Service, the information necessary to complete the transaction, such as your name, items purchased, special instructions, date and time of order, purchase price information, credit card information, billing information and shipping information.
  • When you interact with certain Service features, the information that you provide during that interaction, such as (i) product reviews, (ii) information required to participate in one of our surveys, sweepstakes, giveaways, contests, customer panels, or other programs, and (iii) information required to verify your identity. Please do not post or add personal information to your reviews.
  • When you contact us, the information that you provide and the information that we need in order to respond such as your name, email address, your message to us, and our response.

Information Collected Automatically

When you use the Service, we collect information automatically to help us operate and improve the Service, such as the Internet protocol (IP) address used to connect your computer to the Internet; device data, login; email address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; the full Uniform Resource Locator (URL); clickstream to, through, and from any of our Internet web sites, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our phone number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar technologies on certain parts of our website for fraud prevention and other purposes. For details about how we use these technologies, and your opt-out opportunities and other options, please see our Cookie Policy. We receive information from you, and third-parties that helps us approximate your location. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Information from Other Sources

We may receive or collect information about you from third parties and combine and store it on our servers with other information we may have already received or collected from you. We may store this information or combine it with information we collect in other ways. Some examples include:

  • Service partners that provide or make available advertising, features and functionality, and content on or through the Service.
  • Partners that collect and maintain information on their customers. These partners may provide Cooper Consulting, LLC with certain information about those customers for the purposes of serving advertisements and/or marketing offers to their customers on the Cooper Consulting, LLC Service.
  • Marketing companies and data providers that create, maintain, and distribute professional marketing lists or segments, or maintain and distribute other marketing, or similar information.
  • Governmental or quasi-governmental agencies or organizations that provide or make available, to the public, census and demographic data.
  • Third-party social media websites, applications, or services that you use, when we allow those websites, applications, or services to interact through the Service to provide personalized services to you. In some cases, those websites, applications, or services may automatically provide us with information about you to facilitate personalization unless you use the controls available on those websites, applications, or services to opt-out of such sharing.

2) HOW WE USE THE INFORMATION THAT WE COLLECT

We use your personal information in ways that help us operate and improve the Service. Some examples include:

  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • To fulfill your requests or to meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our products or Service, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To personalize and provide the Service, such as to identify you as a customer, to establish and maintain your account, to remember your information so that you do not have to re-enter it, to provide the transactions that you request, to assess the current and future needs of your household, to process and fulfill your orders, provide refunds.
  • To contact you for administrative purposes, legal purposes, and certain Service-related purposes, such as to send you emails, text messages, or other communications about your orders, customer support requests, and products and services that we believe may interest you.
  • To contract or partner with third parties to provide specialized services on our behalf, such as development, hosting, analytics, maintenance, payment processing, products, shipping, message delivery, payment processors, customer support, ad servers or other providers of advertising services, platform technology providers, bulk email processors, parties who assist us with sweepstakes management and prize fulfillment, and other services relating to the operation of the Service.
  • To test, research, and analyze our Services.
  • To help maintain the safety, security, and integrity of our Service, databases and other technology assets, and business.
  • To execute any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your consent.

3) WHEN WE DISCLOSE THE INFORMATION THAT WE COLLECT

We disclose your personal information for business purposes, which may include disclosure to third parties that help us perform the Service, are necessary to our business operations or that you designate to receive such information, including other websites, social media platforms, other individuals, and other businesses. For example, we may disclose your personal information to:

  • Service providers who provide specialized services on our behalf such as development, hosting, analytics, maintenance, payment processing, products, shipping, message delivery, text messaging, customer support, ad servers or other providers of advertising services, platform technology providers, bulk email processors, parties who assist us with sweepstakes management and prize fulfillment, and other services relating to the operation of the Service.
  • Third party payment processors who process your payment when you make a purchase on the Service. We rely on these third parties (such as Paypal and Stripe) for payment and financial information you provide to pay for your purchases is collected and processed directly by them. The terms and policies regarding the security practices of and use of your information by the payment processors is governed by the terms and conditions of these third parties, and we encourage you to read their terms carefully before submitting your information.
  • Other parties that we think are necessary to: (i) take precautions against liability; (ii) protect Cooper Consulting, LLC and others from fraudulent, abusive, or unlawful uses or activity; (iii) investigate and defend ourselves against any third party claims or allegations; (iv) protect the security or integrity of the Service; and/or (v) protect the rights, property, or personal safety of Cooper Consulting, LLC, our users, or others. We may also disclose your information if required to do so by law or if we believe that such action is necessary to comply with state and federal laws; in response to a court order, judicial or other government subpoena or warrant; or to otherwise cooperate with law enforcement activity.

We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys Cooper Consulting, LLC or part of our business will have the right to continue to use your information, but only in the manner set out in this privacy policy unless you agree otherwise.

4) Links to Third Party Services

The Service may also contain features or links to websites and services provided by third parties that we do not operate and are outside of our control. Any personal information you provide on these third party sites or services is provided directly to that third party and is subject to that third party’s policies, if any, governing privacy and security, even if accessed through the Service. Please exercise caution and review their applicable privacy and security policies before providing them with personal information.

5) Our Commitment To Children’s Privacy

We do not knowingly allow children under 13 years of age to use the Service or knowingly collect or maintain personal information from persons under 13 years of age. If you are under 13 years of age, then please do not use or access the Service at any time or in any manner. If a child under 13 submits personal information to Cooper Consulting, LLC and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at [email protected]

6) Our Commitment To Data Security

We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Service and you do so at your own risk. We also cannot guarantee that such information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Service if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of any security breaches, you should notify us at at [email protected].

 

7) Cooper Consulting LLC Cookie Policy

Effective Date: February 22, 2020

Cooper Consulting LLC operates an ecommerce service and related services through cooperchemicals.com, chem-girl.com, mobile applications, and related sites accessible to mobile devices, tablets, and other connected devices (collectively, the “Cooper Consulting Collaborative Service” or “Service”). As used in this policy, “Cooper Consulting LLC” refers to Cooper Consulting LLC and its related companies. We may refer to Cooper Consulting LLC as “we”, “us”, or “our”. We may refer to you as “customer”, “you”, or “your”.

This cookie policy describes how and when we use cookies and related technologies. This cookie policy is incorporated into and is subject to the Cooper Consulting LLC privacy policy. Capitalized terms used in this cookie policy but not defined have the meaning set forth in our Privacy Policy, which also includes additional details about the collection and use of information that we gather from you.

What is a cookie?

Cookies are small text files sent by us to your computer or mobile device, which enables certain features and functionality of the Cooper Consulting Service. They are unique to your account or your browser. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Certain cookies will be used on our website regardless of whether you are logged in to your account or not. Session cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Cookies used by Cooper Consulting LLC

When you use the Service, we use cookies, web beacons, and other tracking technologies from third-party partners such as Google and Facebook for measurement services, better targeting ads, and for marketing purposes. We may use both session cookies and persistent cookies.

Category of Use of Cookies

Description

Authentication

When you sign in to the Service, cookies help us confirm your account and show you the right information and personalize your experience.

Preferences, Features, Experience

We use cookies to gather certain information about you (such as browser type, server, language preference) about you in order to make your user experience more consistent and convenient.

Marketing

Cookies and other ad technology such as beacons, pixels, and tags, as well as technologies from third parties such as Google and Facebook help us present you with more relevant content about our products, promotions, and our Service. They also help provide us with relevant research and reporting, and know when content has been shown to you.

Performance and Analytics

Cookies or other technologies provide us with information about your use of our Service and help us learn how well our websites and Service perform. We also use cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Service from different devices. We may also use cookies to anonymize traffic and activity data we collect. We may also use information gathered from cookies to reduce or eliminate messages sent to you.

Referral Tracking

We use cookies to identify and confirm what third party websites refer you to our Service.

Security/Fraud Detection

We use cookies and other technologies to enable and support our security features, and to help us detect malicious activity.

Managing your Cookies

You may disable the use of cookies by modifying your browser settings. Please note that if you delete, or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential. For more information on cookies and how to disable cookies visit www.ftc.gov/ftc/cookies.shtm or https://www.usa.gov/optout_instructions.shtml .

Do Not Track

We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Service.

8) Third Party Cookies

In addition to the tracking technologies we place, other companies may set their own cookies or similar tools when you visit our Service. These companies include: third party analytics services, such as Google Analytics and Mixpanel (“Analytics Services”); third party marketing websites, such as are Facebook, Google Adwords, Bing, Pinterest, Outbrain and Taboola; and payment processors such as Stripe. The information generated by the cookies or other technologies about your use of our Service from these third parties is used to compile reports on the use and activity of users on our website and service; to deliver advertising targeted to your interests and to better understand the usage and visitation of our Service and the other sites tracked by these third parties. By using the Service, you consent to the use of your information for analytical purposes. This policy does not apply to, and we are not responsible for the use of cookies or other tracking technologies by these third parties and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technologies. If you would like more information about this practice and to know your choices about not having this information used by many of these companies, click here: http://www.aboutads.info/choices or http://www.networkadvertising.org . The third parties mentioned above are not intended to be a complete list of third parties using cookies or other tracking technologies through our Service. For additional information, please contact us at [email protected].

You can learn more about how to make these requests by contacting us at [email protected], and we will consider your request in accordance with applicable laws. In order to complete your request, you must confirm your identity. If you request to opt-out of sales of your personal data, you will be directed to verify your identity before completing your request. If you choose to exercise another right under the CCPA, you will be directed to verify your identity by logging into your account.

Below is a summary of the personal information we collected from consumers over the past 12 months, the reason we collected the personal information, where we obtained the personal information we collected, and the third parties with whom we may share consumer personal information. The section references relate to the sections above in this Policy.

Type of Information

Sources of Information

How We Use Information

How We Share Information

Identifiers (such as a name, address, unique personal identifier, email, phone number)

Type Of Information We Collect (#1)
Category of Use of Cookies (#7)

How We Use The Information That We Collect (#2)
Description (#7)

When We Disclose The Information That We Collect (#3)

Customer records such account and password Information

Type Of Information We Collect (#1)

How We Use The Information That We Collect (#2)

When We Disclose The Information That We Collect (#3)

Commercial information such as records of products or services purchased, obtained, or considered

Type Of Information We Collect (#1)
Category of Use of Cookies (#7)

How We Use The Information That We Collect (#2)
Description (#7)

When We Disclose The Info That We Collect (#3)

Third Party Cookies

(#8)

Internet/electronic activity

Type Of Information We Collect (#1)
Category of Use of Cookies (#7)

How We Use The Information That We Collect (#2)
Description (#7)

When We Disclose The Info That We Collect (#3)

Links to Third Party Services (#4)

Third Party Cookies (#8)

Geolocation

Type Of Information We Collect (#1)
Category of Use of Cookies (#7)

How We Use The Information That We Collect (#2)
Description (#7)

When We Disclose The Info That We Collect (#3)

Third Party Cookies (#8)

Demographic Information

Type Of Information We Collect (#1)

How We Use The Information That We Collect (#2)

When We Disclose The Information That We Collect (#3)

Sensory data, such as audio, electronic, visual, or other similar information

Type Of Information We Collect (#1)
Category of Use of Cookies (#7)

How We Use The Information That We Collect (#2)
Description (#7)

When We Disclose The Info That We Collect (#3)

Third Party Cookies (#8)

Inferences about preferences, characteristics

Type Of Information We Collect (#1)
Category of Use of Cookies (#7)

How We Use The Information That We Collect (#2)
Description (#7)

When We Disclose The Info That We Collect (#3)

Third Party Cookies (#8)

California Residents

If you are a California resident, the California Consumer Privacy Act (“CCPA”) grants you certain rights related to your information. They are summarized below.

  • Right to Know: You may ask us for a copy of your personal data collected over the past 12 months and for information about how we collect, use, disclose, and sell it.
  • Right to Deletion: You may ask us to delete any personal data. If you delete your personal data, you will permanently lose access to your account and the information in your account. We may save personal data when permitted by applicable law or for business purposes including, without limitation, when the information is needed to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, meet requirements of our business operations, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Service, fulfill your request to “unsubscribe” from further messages from us, or confirm that we have deleted your data. We retain de-personalized information after your account has been closed. Any information that you posted in product reviews, including your first name and last initial will remain visible on the Service. We cannot disclose or delete specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us or the security of our systems.
  • Right to Correction: You may modify certain details of your personal information by logging into our Service and using your username and password and visiting the “Account” page.
  • Do Not Sell: Notice of Sale and Right to Opt-Out of the Sale of Your Personal Information: Cooper Consulting, LLC does not sell, in the traditional sense of the word, or rent personal information to third parties. We do, however, share your personal information as we describe in this privacy policy to make the Service available to you. Some of the disclosures we have made over the past 12 months may be considered a “sale” under the CCPA. For example, we may disclose information to advertising partners, advertising technology companies, and companies that perform advertising-related services in order to improve the relevance of our advertising and marketing.
  • You have the Right to Opt-Out of these disclosures. To exercise this right, please submit a request by submitting it in writing. Please note that any request to opt-out may take a few days to become effective, but will be handled within the timeframe permitted by law. Once your opt out request is processed, it will apply on a going forward basis with respect to our disclosure of information. Although we will not sell your personal data (as those terms are defined in the CCPA) after you submit a “Right to Opt Out”, we will continue to share some personal data with service providers. These service providers help us perform a host of services, including, but not limited to, analytic-related functions such as measuring our website performance, ensuring services are working correctly and securely, providing aggregate statistics and analytics, communicating directly with users and/or reducing fraud.
  • Right to Non-Discrimination: Cooper Consulting, LLC will not discriminate against customers who exercise their rights. Specifically, if you exercise your rights, we will not deny you access to the site or Services, charge you different prices or rates for products or Services or provide you a different level or quality of products or Services.

Nevada Residents

Nevada residents may have the right to request opt-out of the sale of personal information that we may collect through our websites or online applications. If you are a Nevada resident and wish to make this request, contact [email protected].

International visitors

The Service is hosted in the United States and is intended solely for visitors located within the United States. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personally identifiable information outside of those regions to the United States for storage and processing, and by providing your personally identifiable information on the Service you consent to that transfer, storage, and processing. Please note that the United States does not have the same data protection laws as the European Union and other regions.

Changes and updates to this Privacy Policy

Please revisit this page periodically to stay aware of any changes to this Privacy Policy. If we modify this Privacy Policy, we will make the modified version available through the Service and update the last updated data above. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. Our amended Privacy Policy will automatically take effect 30 days after it is made available through the Service, and if you do not agree with any changes to the Privacy Policy, you may terminate your account and stop using the Service. Your continued use of the Service after the revised Privacy Policy has become effective indicates that you have read, understood and agreed to the then-current version of the Privacy Policy.

 

Our contact information 

Please contact us with any questions or comments about this Privacy Policy, your Personal Information, our use and disclosure practices, or your consent choices by e-mail at [email protected]

You may also contact us at the following address:

Cooper Consulting, LLC
107172 S 4725 Rd
Muldrow, OK 74948

 

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